After reading chapter-9 from the attached text answer the below
October 18, 2021
A single step income statement is simple to calculate and
October 18, 2021

Answer below question based on understanding from the chapter-9 (attached

Answer below question based on understanding from the chapter-9 (attached text book) and based on the scholarly journal peer reviewed article. Answer should be 1.5 page and strictly no plagiarism. 

Discuss key elements of effective listening and the importance of listening to a leader when they communicate.  Compare and contrast two organizational leaders in the service industry – one who is an effective listener and one who is not.  How has this impacted their organization’s ability to thrive in today’s market.